Bike Tour Reviews page 9
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★★★★★ Kitty Brodie
Not quite what we expected
Vienna to Budapest 5-nights (Active)
We booked a self-guided 5-day tour from Vienna to Budapest.
There were a few things that did not sit well with us on the organizational front.
The tour itself was great once we got started and the cities/hotels en route were great.
The bike service was great... we had a mechanical issue on Day 1 of riding, and the bike was replaced the next morning.Organizationally:
Confirmation of tour was delayed until the 1 day before the original day of departure.
When I tried to cancel because we wanted to book something that was confirmed, I was told this was not possible.
That seemed unfair, when the tour operator has the right to cancel, but not the client.The initial orientation meeting on "Day 1" in Vienna did not happen until "Day 2".
Nothing at all was arranged for "Day 1" other than the hotel in Vienna.The 5 day tour turned out to be 5 nights, with the 1st night in Vienna, where we already were staying.
So not 5 nights on the road, but 5 nights in hotels. Starting on the morning of "Day 2" makes the tour really only a 4 day tour in my opinion.The bikes that were brought to us on the morning of "Day 2" were not the right bikes that we had ordered.
Pick up time for our bags from the hotel was not mentioned in the orientation meeting.
Consequently, we missed the pickup time on the first hotel and had to pay for a taxi to bring the bags to the next hotel.
This again seemed unfair.- What was the date of your tour?
- May 2024
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens, Families with young kids
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Hungary, Slovakia
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★★★★★ Kevin Rudd
Could have been better
Sweden’s West Coast: Helsingborg to Gothenburg
The ride was generally good. The route was relatively remote with few points to stop and places along the route to interact with the citizen of the areas visited. Poor preparation of the e-bikes two of the 6 bikes were not at the pick up location and not properly charged. The first day was difficult riding heavy bikes without power. Very disappointing start to our trip.
Hotel accommodations were fair. The opening property was excellent, while the balance were two and three star quality properties. That said, all the people at the hotels and the bike rental location were friendly and helpful. I would have welcomed better hotel locations and would be willing to pay more. Self-guided does not need to be budget.
In general, of the other guided and self-guided rides in Europe this ride was 4th of 4.
- How many tours have you completed?
- 4, 2 guided and 2 self-guided
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Sweden
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★★★★★ Karen Metsos
Not the Best
Andalusia: Southern Spain
This was our third bike tour and to be honest we were disappointed in general. While the hotel accomodations and the towns that you slept in were great and places I would visit again, but the overall biking experience was a different story. The bike journey each day was mostly about trying to get to the next town. The experience along the way in terms of where you cycled and the towns you went through was a let down. For example having done the Passau to Vienna cycle a few years back the lunch stops and places to take breaks were amazing, charming, convenient and scenic. This trip didn't offer any of that. The lunch locations were simply a place to rest and keep going. The tour operator in the self guided books didn't offer any recommendations of where to stop for lunch or breaks compared to the previous 2 tours we did (Passau to Vienna and Puglia). On the previous two tours these types of tips and recommendations added extreme value to our trip.
A couple of tips... if you do decide to do this cycle definitely spend the extra 30 euros for the GPS as it will vastly improve the navigation experience as bikes aren't set up to display the guide book and if the tour operator is reading this, having an upgraded room option would be a good idea as the hotels were great as well as the towns. On a couple of the locations we paid extra for an upgraded room upon checkin and it made a difference!- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Spain
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BikeTours.com staff reply from jan
First, thanks for your business and feedback as we and our partners slowly climb out of the covid reboot. Though the tourism industry is rebounding we are doing so after much fatigue so it certainly hasn't been perfect for us or our partners. Starting next year we will be providing our own branded travel packets which will do much to address the overall travel experience, options, and directions. Thanks again for your support!
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★★★★★ Kirsten Tollefsen
Ok experience
Copenhagen Highlights Bike Tour
There were 16 people on the tour which was too large a group. The entire group could not get through the lights together resulting in some crossing against the light even after being told the leader would wait. A little hard to hear the leader, but what she said was interesting.
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★★★★★ Karen5
Hungary countryside
Vienna to Budapest (Classic)
Fortunately I always have fun. If the group had not taken lunch from breakfast buffet we would have been without food until lunch. Route directions could have bern clearer.
- What was the date of your tour?
- 9/30 - 10/5
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Hungary
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BikeTours.com staff reply from Chloe
Hi, Karen. Thanks for your review. We're glad to hear you're a person who always has fun! Thanks for letting us know about the need to be cognizant of lunch stops and/or availability of options and the directions. We will pass your feedback onto the tour operator so they can improve these aspects of the tour. Thank you again for this feedback.
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★★★★★ Linda Farnworth
Not impressed with Ave
Prague to Vienna via Cesky Krumlov
The bikes were not good. One day the range of ebike battery barely made it, my chain came off twice, seat kept slipping down, other equipment not great, and worst of all the seats were TERRIBLE.
The ride was nice though with good scenery and a challenging ride.- What was the date of your tour?
- May 18, 2024
- How many tours have you completed?
- 4
- Difficulty (actual vs. expected)?
- Somewhat harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Czech Republic
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★★★★★ Nancy Gillespie
Sixteen riders is too many to keep corralled
Grand Châteaux & Gardens of the Loire Valley
This trip could have been excellent, if only the number was smaller. Sixteen riders and two guides were way too many riders to keep together. We should have been divided into two groups.
The countryside was beautiful, and I enjoyed the stops at the many chateaus that dotted our route. The accommodations were very good. Chinon was probably my favorite, having a balcony overlooking the village square. Dinners were all good, one exceptional and the Salt and Pepper in Blois just okay.
The guides were nice, perhaps too nice; they did not take control of the group. There was no instruction on how to ride in a group and consequently, some riders were dangerous. Some stopped without warning and stopped whenever and wherever they pleased. As a result, of the sixteen riders, twelve fell at one point in the ride. Most of the problem was the inexperienced riders stopping without warning. An orientation from the guides on day 1 could have helped. Geez, even our four hour bike tour in Paris started with bicycle etiquette. And no guide advised the cyclist sucking on a lollipop and carrying a selfie stick the length of a golf club that she was a hazard.
The difference in fitness and skill level of the riders demanded two groups of cyclists, not one group of sixteen riders.
I’m an experienced cyclists with many tour companies around the world, thus I was extremely frustrated by the danger the inexperienced cyclists posed. Because of my competence and therefore invisibility, on day six, when I asked a guide if he knew my name, he replied incorrectly. Great reward for fitness and competence.
- What was the date of your tour?
- August 2025
- How many tours have you completed?
- Too many to count throughout the world: Vietnam twice, Portugal, Spain, Czech Republic, Slovakia, Hungary, Patagonia, New Zealand
- Difficulty (actual vs. expected)?
- Much easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Osmo S
Beautiful Garda landscapes, but some discomforts
Lake Garda (Based in One Hotel)
Having had many tours with daily changing hotels, I liked this time this one based on one hotel. The daily tours were mostly beautiful landscapes, and also some very attractive human creations, especially Verona. Some problems still: the quality of bike lanes varied from very well made and clearly marked to muddy dirt roads and at some places within hard traffic. On the first day there was a mess on returning from Riva del Garda, most of the group missing the boat because of problems with bike transportation.
The EuroBike app was really good and showed clearly the way and its quick turns.- Countries included in this tour?
- Italy
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★★★★★ Ana outsubo
Needs improvement
Tuscany and Umbria: Cycling in the Heart of Italy
They need to improve. We were three... but we only had 1 map, I had to ask for at least one more.... the full package like odometer.... bike tray to put the map... direction booklet... they did not have it all, although we paid 3 packages. They forgot our greeting meeting. Good points: they tried to provide everything we had asked... they were helpful. But definitely they were overwhelmed with the amount of tours and needed help.
- What was the date of your tour?
- July 4 th- 11
- How many tours have you completed?
- 5
- Difficulty (actual vs. expected)?
- Much harder
- Do you recommend this tour?
- No
- Countries included in this tour?
- Italy
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★★★★★ NoPensionWillTravel
Sunny Cycling in a Very Popular Spot
Algarve Coastal Route
The tour operator provided very responsive and friendly service throughout this trip. The hotels were excellent, being mostly four-star (although we're usually happy with two or three.) We particularly liked the staff at the Hotel Apolo in Vila Real de Santo António. As the description says, this is one of the few places you can cycle warm, sunny weather in Europe in late November! We would caution prospective riders to do their research, though. If, like we, you imagine the Algarve as quaint and quiet - as it may have been in the past - you may be surprised at how built up it has become. We were rarely out of sight of high-rise hotels or flashy marinas. The "fishing villages with Moorish architecture, cobbled lanes, Roman ruins, beaches, lagoons, and inlets" all exist - but there's a lot of development in between, and growing. And this also means traffic and more challenging cycling. When we see a "2" rating, we usually expect we could invite capable non-cyclists, but in this case, the preponderance of busy, sometimes narrow roads, and complex traffic circles made us glad we didn't have newbies with us. So, do your homework - but if you know what to expect, this is a well-run operation with nice bikes and a super GPS route-finder.
- What was the date of your tour?
- November 12, 2018
- How many tours have you completed?
- 7 or 8 (plus club-organized in NA)
- Difficulty (actual vs. expected)?
- Somewhat harder
- Who is this tour suitable for?
- Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- Portugal
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★★★★★ Brendan
Beautiful bike ride but not a good value at the price.
Connemara Lazy Days Cycling
This is a remarkable part of Ireland with an amazing history and a haunting landscape that is quickly changing as this part of Ireland attracts more visitors.
First the good parts: we were a family of six and had a wonderful biking vacation. The people at Connemara Adventure Tours were very helpful and kind. Specific thanks to Conor and Chloe who were so thoughtful as we arrived and set out on our first day. There were no issues with baggage transfers etc.
But here are a few critical things to consider before booking this trip.
1. Clifden is the only true town on this trip and yet only the first and last nights are spent here. If you are looking for music, as an example, it will be difficult (if not impossible) to find at the other destinations. In Clifden there are several pubs with music every night of the week and a much wider selection of eating options.
2. The idea of a Connemara Loop is nice in concept when looking at the map but the B&Bs we experienced were not at all consistent and a couple just seemed cheap considering what we paid. One happy exception was Connemara Country Lodge on our last evening. "Singing Mary", the host, was the epitome of Irish hospitality.
3. At €900 ($1000) this is not an inexpensive trip for six people. But if I had friends wanting to repeat this trip, I would suggest they find a good bike rental in Clifden (€100/week per person). Get a nicer B&B or house rental in Clifden and stay put and bike north and south from there. And then work with a local guide to plan daily loops that align with the ability and interest of your group. It would also be easier to manage the weather issue since this part of Ireland is often cloudy and wet.
4. The maps and assistance by Conor on routes and restaurants along the way were very helpful. But the condition of the bikes were just average. And when they charged for panniers and "souvenir" water bottles as we prepared to leave, I felt nickel and dimed. Note to Connemara: when a family pays more than $6k for a week of cycling, kick in the panniers and water bottles or price accordingly so basics are not being charged. Grrrr.
Our family biked through Normandy earlier in the summer and the bikes and hotels were far better for a minor increase in cost. The lesson for me is that our next bike tour will be direct with a local operator so costs, routes, equipment and expectations about hotels and restaurants are better aligned.
- What was the date of your tour?
- July 3 - 9
- How many tours have you completed?
- +10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Solo travelers, First-time bike tourists
- Do you recommend this tour?
- No
- Countries included in this tour?
- Ireland
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BikeTours.com staff reply from Jim Johnson
Thank you very much for your feedback. I'm sorry you weren't fond of the route and many of the overnight locations. When I did this tour two years ago with a friend, we actually loved the route and where we stayed. Likewise, all clients who have rated this tour until now have given it 5 stars, including for route and hotels. But you're absolutely right that it's not the best route if you want music and nightlife each evening. It's more for those who prefer rustic settings. Preferences definitely come into play.
We're going to be in touch with Chloe at Connemara Adventure Tours and inquire why you were charged for the panniers and water bottles. To my knowledge, that has never happened before. If you send an email to me at jim@biketours.com, I'll make sure we reimburse you for those costs.
You mentioned that next time you'd book directly with the local operator. As you noted, Connemara Adventure Tours was the local operator in your case. BikeTours.com serves as their representative, and we keep their pricing. We have similar relationships with about 70 local companies across Europe. So, while we were an intermediary, you traveled with the local tour company that designed and operated your tour. And we hope you'll continue to book your tours through us!
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★★★★★ pmr52
Lake Constance Bicycle Path (Upscale Lodging)
- What was the date of your tour?
- 24 june - 1 july
- How many tours have you completed?
- 7
- Difficulty (actual vs. expected)?
- As expected
- Do you recommend this tour?
- No
- Countries included in this tour?
- Austria, Germany, Switzerland
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★★★★★ Sharon Johnson
Sail and bike to picturesque villages and nature reserved
Sail & Bike to Picturesque Villages and Nature Reserves
Great experience on a tall ship sailing vessel. Food was average. Crew was very good but English translations on biking details was lacking.
- What was the date of your tour?
- June 2023
- How many tours have you completed?
- 10
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers
- Do you recommend this tour?
- No
- Countries included in this tour?
- Holland
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★★★★★ JackieDog
Confusing directions
Apulia - Heel of Italy
Wonderful way to see the countryside but frustrating as the directions were often vague or inadequate.
- What was the date of your tour?
- Sept 16-23
- How many tours have you completed?
- 3
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- Families with teens
- Do you recommend this tour?
- Yes
- Countries included in this tour?
- Italy
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★★★★★ Susan Radtke
First time with a company organized bike trip
Dolomites to Trieste via Lake Bled at the Foot of the Julian Alps
My husband and I have done a fair amount of biking in the U.S. and in Europe and this was the first time we used a company to plan and support the trip. The good: Some of the hotels that were booked were terrific - especially in the more rural places. The navigation app when it worked was really useful and when it didn't work it seemed to be more of an issue with our phones than the app itself. There was confusion over the timing of our bus transfer over a mountain pass and the woman at the help center worked really hard to sort it out. Also, the luggage transfer was always efficient. The not so good: The bikes were pretty beat and heavy. We had to have one replaced. Although the directions said we would have at least one handlebar bag per room, we had none. Also, we understood that we would have a handlebar mount for a phone and would have brought one from home had it been more clear that we would not. The worst thing was our final day biking into Trieste. The route put us on a road that was absolutely harrowing - no shoulder at times, fast moving traffic including busses and trucks. It felt decidedly unsafe and I would never have put cyclists on such a route. So all in all, we had a good time and saw some beautiful country but moving forward we decided we would go back to planning our own trips where we have more control over the quality of the bikes and the route, plus obviously it's cheaper to do the planning yourself.
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★★★★★ William Edsell
bike tour with friends
Danube Discovery: Bike and Boat through Enchanting Capitals
the bike and boat tour is a good way to sample some of the countries on the Danube. Unfortunately the boat was very old and had many problems. The main issues for me were the rooms were very musty and caused problems with my sinus and no way to let fresh air into the cabin. Also there seemed to be limited or no internet on the boat and because we traveled through remote areas it was not possible to use mobile phone connection. You would think a starlink antenna would solve that problem. The staff were great, very friendly and helpful with everything. The bar had limited options. Food options were Ok but seemed inconsistent. Overall I enjoyed the experience with my friends but disappointed in the boat. On our last day the boat broke down and we have to wait several hours to get on the boat and then take a bus to Passeau to catch our train.
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★★★★★ Charles Stahl
A Bit Dissapointing
Provence by Bike and Boat
Compared to the previous five bike/barge trips I have done with company this tour was disappointing. The boat and it's crew were great, the cabins were clean and as comfortable as possible. No problems there. The breakfasts and afternoon snacks were plentiful and good. However, the dinners were often not edible. The Italian cook was very sweet, but the food was often unrecognizable and tasteless. I am not a fussy eater, but I along with my dinner companions often sent the food back uneaten.
The printed material does say that riding is done mostly along country lanes, but the amount of riding on gravel was daunting. I feel that should be mentioned in the literature. The guide was extraordinary, both knowledgeable and well spoken, not to mention very approachable. The highlights were indeed highlights, but negotiating the busy streets while riding through small towns was scary at best. Perhaps doing this trip is mid-summer would be more picturesque, but the weather wouldn't be as perfect as it was for us in late August/early September. Had this been my first bike/barge adventure perhaps I would be less critical, but with many other tours co choose from, I would not recommend this particular tour.
- Difficulty (actual vs. expected)?
- As expected
- Who is this tour suitable for?
- First-time bike tourists, Solo travelers, Families with teens
- Do you recommend this tour?
- No
- Countries included in this tour?
- France
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★★★★★ Susan Roberts
Disappointing tour
Munich & the Bavarian Lakes
This was my least favorite bike tour of the 6 or 7 I have done. Some of the trails were fine but too many of them were loose gravel. All six of us are experienced bikers but one person fell on the gravel damaging the bike and another person fell twice due to loose gravel. The poor quality of the gravel trails was very disappointing.
- Countries included in this tour?
- Germany
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★★★★★ Chris MacMillan
Hot in Italy in August
A Taste of Italy: Emilia-Romagna
Enjoyable cities and food. Bike routes a bit bumpy but easy. Unfortunately very hot ? this year in Italy. Tour operator helpful with flat tires.
- Countries included in this tour?
- Italy
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★★★★★ Z1201
The bicycle trip was great the ship
Mosel & Saar by Bike & Boat
- What was the date of your tour?
- 22.6.19
- How many tours have you completed?
- 2
- Difficulty (actual vs. expected)?
- Somewhat easier
- Do you recommend this tour?
- No
- Countries included in this tour?
- Germany
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